Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2019-09-07T21:01:16+00:00

    Can you please help me as well?!

    I have tried everything and you seem to be my only hope.

    Thank you!

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  2. Anonymous
    2019-09-05T14:01:53+00:00

    Hi Doug 

    You may delete the file from your drive. 

    Thanks alot!

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-09-05T08:08:00+00:00

    A repaired copy of your document has been uploaded to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp_Nb1x

    or

    https://onedrive.live.com/?authkey=%21APdGmCdgen7nNco&id=5AEDCB43615E886B%2114707&cid=5AEDCB43615E886B

    Let me know when you have retrieved it so that I can delete it from that folder.

    NOTE: For the error of the type that was in your document, you are almost certainly using an installation of Word 2010 that has not been updated with any of the Service Packs (SP1 and SP2) as the cause of that error was eliminated by SP!.

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  4. Anonymous
    2019-09-05T07:17:59+00:00

    Hi Doug i have the same problem as well. Can you help me? 

    https://drive.google.com/open?id=1GMUSU3pIizmFqpvfhkGyn2cqZT\_n3Vfd

    Thanks!

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  5. Anonymous
    2019-09-05T01:51:23+00:00

    Thanks, Doug!!

    You may delete that document from your OneDrive folder. I will try to be more careful about how I insert images into the figures in my documents in the future.

    Best Regards, Gary

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