Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-07-24T23:57:24+00:00

    I have recovered\repaired your document and returned it to you with some suggestions for how the minimise the chance of the error re-occurring.

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  2. Anonymous
    2019-07-24T19:06:46+00:00

    Hi Doug, can you please help me as well? I've tried editing the xml file but i can't seem to make it work. My corrupted file can be found here: 

    https://drive.google.com/drive/folders/1yybPhDJBNLvPahQ4Oe8FBocxPUqX1cMF?usp=sharing

    Panagiotis

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  3. Anonymous
    2019-07-24T15:12:53+00:00

    Good evening

    I have a MS Word file (which i have spent thousands of hours working on) with this error.  Is there a solution for this?

    my file is available on MyDrive  

    https://drive.google.com/open?id=0BzX-8kJ-2QsTdnBGVUZvVFk0b3hoTkF6ZnFueG9JVkVIR1Nj

    I would be EXTREMELY grateful for any help.

    Ursula

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  4. Anonymous
    2019-07-21T04:42:17+00:00

    An excellent repair by Doug. Many thanks for assist. Much appreciated!

    Alim

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  5. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-07-20T23:04:50+00:00

    I have repaired your document and sent you a link to the folder on my OneDrive from where you can download it.

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