Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2019-07-20T16:24:43+00:00

    Hi Doug, Can you please help me as well? I've tried many different things but can seem to make it work.. Hope you can help me. My corrupted document can be found here: 

    https://drive.google.com/open?id=1PBRk9lQQcVgKqSSbbps3TZ1G39E6zTG8

    many thanks

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  2. Anonymous
    2019-07-16T13:01:08+00:00

    Thank you so so much!!!!!! Very much appreciated!

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-07-16T01:07:09+00:00

    A repaired copy of your document has been uploaded to the following folder of my OneDrive

    https://1drv.ms/u/s!AmuIXmFDy-1azRlX2JBMPPp_Nb1x?e=3RAmv8

    I have re-formatted the first page of the document to avoid the use of textboxes and so that all of the graphic elements are laid out so that they are in-line with the text, which was the cause of the error.

    Let me know when you have retrieved it so that I can delete it from that folder.

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  4. Anonymous
    2019-07-15T15:05:30+00:00

    Hi Doug, Can you please help me as well? I've tried many different things but can seem to make it work.. Hope you can help me. My corrupted document can be found here: 

    https://mega.nz/#F!nEtQnSoZ!7CrQhk-yg1uF1P-ZYmOHbA

    or

    https://drive.google.com/open?id=1wzMBKe1kFsbSvRY2sATA2ohrDabHMQLP

    Vincent

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  5. Anonymous
    2019-07-09T09:01:58+00:00

    Thanks heaps Doug,

    That was the area I thought the problem was. I think she had inserted a picture into that area but the <mc:AlthernateContent> and <mc:Fallback> tags were broken.

    I have downloaded the file now so you can remove when you wish.

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