Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2019-04-29T05:35:45+00:00

    Hi Doug,

    would you be so kind and have a look at my file, too? The same error as above. I'm in despair.

    https://drive.google.com/drive/folders/1un8XaGmsoU5SGEoEpuIzAKKiqO87u9UA?usp=sharing

    Thanks!

    Cheers,

    Michal

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  2. Anonymous
    2019-04-05T12:51:52+00:00

    Hey Doug,

    I've retrieved the document, so you can now delete it from your folder.

    Also, thank you so much for the recovery and formatting suggestion! Everything looks great! You truly are the Word MVP!

    Cheers,

    -Dane

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-04-04T23:20:04+00:00

    Hi Dane,

    A repaired copy of your document has been uploaded to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp_Nb1x

    or

    https://onedrive.live.com/?authkey=%21APdGmCdgen7nNco&id=5AEDCB43615E886B%2114707&cid=5AEDCB43615E886B

    Let me know when you have retrieved it so that I can delete it from that folder.

    I would suggest that you change the layout of the images so that they are in-line with text as I believe the type of corruption that was present in the document will be then less likely to occur.

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  4. Anonymous
    2019-04-04T20:44:31+00:00

    Hey Doug,

    I'm having the same problem as those above. Is there any chance you could repair my file or could direct me to a solution for repairing my file? Thanks in advance!

    Cheers,

    -Dane

    The file has been uploaded to my Google Drive at:

    https://drive.google.com/open?id=1It7iM7fkVHnujSxa5rqsnS4UqYD5lUYB

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  5. Anonymous
    2019-04-04T13:40:37+00:00

    Thanks Doug!

    I can retrieve some images and text via wordpad but I already have that so no worries. The only painful thing is, I have to recreate it. :-)

    Anyways, I really appreciate that you tried.

    Many thanks

    Best Regards

    Imran Shaikh

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