Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2019-05-27T12:53:58+00:00

    Hi Doug,

    Same problem, and cannot open. Can you help me with this file?

    https://drive.google.com/open?id=10hGiqvBaQusVuPkA8aLrBPSawjAV-sqi

    PS. Would you also copy your response to ******@icloud.com if you don't mind? 

    Thanks in advance.

    Best,

    Bora

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  2. Anonymous
    2019-04-30T13:59:02+00:00

    A repaired copy of your document has been uploaded to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp_Nb1x

    or

    https://onedrive.live.com/?authkey=%21APdGmCdgen7nNco&id=5AEDCB43615E886B%2114707&cid=5AEDCB43615E886B

    Let me know when you have retrieved it so that I can delete it from that folder.

    I have relocated the text that was in the Textbox, which was the cause of the problem so that the Textbox is no longer required.

    Thank you so much Doug, You made my day !!!!. I have downloaded the file, you can now remove it :)

    :)

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-04-30T03:49:08+00:00

    A repaired copy of your document has been uploaded to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp_Nb1x

    or

    https://onedrive.live.com/?authkey=%21APdGmCdgen7nNco&id=5AEDCB43615E886B%2114707&cid=5AEDCB43615E886B

    Let me know when you have retrieved it so that I can delete it from that folder.

    I have relocated the text that was in the Textbox, which was the cause of the problem so that the Textbox is no longer required.

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  4. Anonymous
    2019-04-30T02:29:19+00:00

    Hi Doug, 

    Would you be able to help me to fix the same issue? 

    https://drive.google.com/open?id=1sva\_SLv06tsQRMUZvYVB9sSJ4rNSktUj

    Thanks, 

    Ha

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  5. Anonymous
    2019-04-29T06:44:03+00:00

    Thanks a lot! You are great (and fast!).

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