Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-04-04T00:30:10+00:00

    Unfortunately, I have not been able to repair that document.  It is possible to extract the images that were in the file, and by the use of a very lengthy macro process, it would be possible to retrieve a fragmented version of the raw text.

    Contact me by email if you want that.

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  2. Anonymous
    2019-04-03T21:45:51+00:00

    Hi Doug!

    Need your help regarding the same issue. Can you please fix it.

    https://drive.google.com/file/d/1tpgt0k\_vqxd-LaDAyhdc9OEbtetrq-r8/view?usp=sharing

    Would really appreciate your help.

    Thanks

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  3. Anonymous
    2019-03-31T23:13:56+00:00

    Hi Doug,

    Thanks a lot. I have already downloaded the files. You may delete it.

    Thanks again!!

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-03-31T21:22:25+00:00

    A repaired copy of your document has been uploaded to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp_Nb1x

    or

    https://onedrive.live.com/?authkey=%21APdGmCdgen7nNco&id=5AEDCB43615E886B%2114707&cid=5AEDCB43615E886B

    Let me know when you have retrieved it so that I can delete it from that folder.

    Note:  The cause of the error in your document was eliminated by Service Pack 1 to Office 2010.  You should therefore update your Office installation with both Service Packs 1 and 2 for Office 2010 to prevent the error for reoccurring.

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  5. Anonymous
    2019-03-31T11:49:37+00:00

    Hi Doug,

    I have the same problem. Hope you can help.

    https://drive.google.com/open?id=1BNB2UyOWl1o3u0zNotsZANe8dT6tt-u-

    Thanks in advance

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