Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2019-03-28T08:06:08+00:00

    Hi Doug,

    I am having the same problem. Hope you can help.

    https://drive.google.com/open?id=1cacl6zfVTRlo0O1cx6\_Zt1SZF4s859vh

    Thank you very much.

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  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-03-25T10:28:26+00:00

    If the document is not too large to attach to an email message, send me a copy of it that way, referencing this thread in the covering email message and I will see if I can recover your document..

    Alternatively, upload a copy of the document to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1a8nP3RpgnYHp-5zXK

    or

    https://1drv.ms/f/s!AmuIXmFDy-1a8nMtZsb0KlLCYoJV

    and send me an email to the address shown in my signature to let me know that it is there.

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  3. Anonymous
    2019-03-25T10:24:50+00:00

    Hello Doug.

    I have the same problem. Could you please fix it for me too?

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  4. Anonymous
    2019-03-22T10:07:47+00:00

    Hi Doug,

    Wow... that was fast.  You are really awesome!!  I spent few hours but cannot find any solutions!!

    I have downloaded my file. You may delete it.

    Thanks a lot, you save my day.

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  5. Anonymous
    2019-03-22T09:23:09+00:00

    Hi Doug,

    I am having the same problem. Hope you can help.

    https://drive.google.com/file/d/1mU5IAg8ngvXZfwq23c03rKpExd5W6BDE/view?usp=sharing

    Thank you very much.

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