Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-08-19T20:13:09+00:00

    Hi Doug,

    I have the same end tag/start tag issue as the previous guys - it's locked me out of an important uni assignment due soon, which is a bit of a nightmare. I have tried editing the XML to no success, but then I'm not great at these type of things. I notice Microsoft ended support for their fix it tool for this issue. If you could take a look I'd be extremely grateful. 

    https://drive.google.com/file/d/1kRM2jm8jUVaO9dS0ri4XOrJtlo\_gLwoo/view?usp=sharing

    Thanks!

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  2. Anonymous
    2018-08-12T05:55:51+00:00

    wow! thank you so much literally a lifesaver !!

    I've downloaded it so you can go through and delete it now :)

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-08-11T04:15:44+00:00

    A repaired copy of your document has been uploaded to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp_Nb1x

    or

    https://onedrive.live.com/?authkey=%21APdGmCdgen7nNco&id=5AEDCB43615E886B%2114707&cid=5AEDCB43615E886B

    Let me know when you have retrieved it so that I can delete it from that folder.

    Note the type of error that was present in that document indicated that you are using Office 2010 and that you do not have Service Pack 1 installed as the cause of such errors was eliminated by that Service Pack.

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  4. Anonymous
    2018-08-11T01:29:12+00:00

    Hi Doug,

    I have encountered a similar issue with my school assignment - I believe it has something to do with the placement of an equation? 

    https://drive.google.com/file/d/1UtzP1nkVDW1c1KLbO7R217n0uPG6ZyWa/view?usp=sharing

    Thanks!

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  5. Anonymous
    2018-08-08T09:32:33+00:00

    Doug,

    You are an absolute legend, thank you so much for the assistance in resolving the issue and in the explanation. It's always good to learn where you went wrong, so I hope next time I will be able to get a little further myself!

    Thanks again

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