Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-08-08T09:19:27+00:00

    The main issue with the document was that images have been inserted with the text wrapping set to other than "in-line with text".  If images are inserted "in-line with text", I believe that they are less susceptible to corruption of xml tags.

    In the case of your document, there were missing

          </mc:Fallback>

        </mc:AlternateContent>

      </w:r>

    tags in the vicinity of Page 16, with which I note that there are still layout issues as shown below

    Then, there was a missing </mc:AlternateContent> tagin the vicinity of page 34, on which the following images, with which there is also still a layout issue are located:

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  2. Anonymous
    2018-08-08T08:06:08+00:00

    Thank you so much Doug, I have retrieved the document so you are welcome to delete it!

    Any chance you could let me know where the issue lay and how you resolved it?

    As far as I could see it was an mc:AlternateContent tag that wasn't closed, but closing it didn't resolve the issue and instead resulted in a parsing error...

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  3. Anonymous
    2018-08-07T13:19:11+00:00

    Hi Doug,

    I'm having similar trouble on my side, been fiddling around with the document.xml for two days now but no luck... Could you maybe assist me?

    The original word doc can be found here:

    https://drive.google.com/open?id=1yFMXojHpJAH9DxgUAylgPkDE\_b39imma

    Thanks in advance!

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  4. Anonymous
    2018-08-07T08:43:33+00:00

    Hi Doug,

    Thank you for your fast response! I have retrieved the document with your help, thank you again for your help!

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  5. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-08-07T08:23:43+00:00

    A repaired copy of your document has been uploaded to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp_Nb1x

    or

    https://onedrive.live.com/?authkey=%21APdGmCdgen7nNco&id=5AEDCB43615E886B%2114707&cid=5AEDCB43615E886B

    Let me know when you have retrieved it so that I can delete it from that folder.

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