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Please will somebody, anybody, tell me how to get help from or in contact with Microsoft Assure Answer Desk.
I have a subscription to Assure (renewed in May 2017) which I pay for.
I now need help from Microsoft with some software issues but have discovered that I have no way of contacting Assure to get the help that I need.
I have been round and round the Microsoft website but with no success at all.
This seems like another thing that Microsoft is keen to take your money but reluctant to provide the service for which you have paid.
Any help appreciated.
***Post moved by the moderator to the appropriate forum category.***
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I've already blocked the charges. My Microsoft shows a pending transaction. I can't alter or edit my account until I confirm the charge. I'll figure a way around that.
If you do not know anything about either, block the charge / do not pay.
Does your response mean your not aware of Azure? I'm being charged and now awaiting renewal for Microsoft Assure and Azure. I don't know anything about either.
Manuel
xx replied on
Do you mean "Microsoft Azure"?
(Perhaps that is why you could not find it? heh)
Hi,
It couldn't hurt to have the Geek Squad take a look. I've never had that happen. Or, you can keep calling Assure until someone actually solves the problem.
I have a subscription to Carbonite in case my computer has dire problems and I can't use it.
I use loginlive.com . Try that.