MS Office Jumping Shaking jogging while scrolling or changing panes on external monitor

Anonymous
2017-07-24T16:01:28+00:00

Hi All, 

Im running W10 with 365 office pro 

lenovo X1 Carbon notebook

when editing word documents on an external monitor, the document tends to jump around horizontally while scrolling or editing 

its a very quick, momentary motion, but enough that it is quite nauseating to look at for extended periods of time. 

interesting thing is,  i only see this behaviour while the document is on the external monitor, not when it is on the laptop monitor 

is it some interaction between word and the video driver? 

i only see this on MS word

there is a potentially related phenomena with excel where the excel pane flickers / freezes until the monitor is unplugged or excel rebooted that occurs when dragging a pane between monitors. 

any thoughts would be 

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Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-05-15T10:29:45+00:00

    I found this guide on reddit that solved the problem for me - https://www.reddit.com/r/Office365/comments/6yvvp3/ms_word_document_bouncingshaking_when_typing_or/  

    For the lazy:

    Control panel > System and security > System > Advanced system settings (in upper-left side) > Advanced tab > Settings in Performance box > Visual effects: Here disable Animate controls and elements inside windows (I disabled all three check boxes with the word Animate).

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  2. Anonymous
    2018-04-24T17:48:52+00:00

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  3. Anonymous
    2017-11-09T14:44:55+00:00

    Had the same issue where my word document would shake when I was on an external monitor through a laptop expansion dock (HP Thunderbolt), after searching around and finding this fix for turning off animated controls the problem is fixed.

    Control panel > System and security > System > Advanced system settings (in upper-left side) > Advanced tab > Settings in Performance box > Visual effects:

    Here please disable Animate controls and elements inside windows

    This solved my problem, TY

    Finally!!

    Thank you for posting this. Was making me seasick all the jumping around.

    (i'm using a simple setup - output through cheap VGA connection/docking station) from Thinkpad to lenovo external screen)

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  4. Anonymous
    2017-09-07T21:01:45+00:00

    I have the same issue and I downloaded and ran OffCAT and it had absolutely nothing to say about or resolve the issue. Come on Microsoft, this is a pretty ridiculous bug for you not to have addressed it by now with so many users experiencing the same issue!

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  5. Anonymous
    2017-10-13T11:22:39+00:00

    This solved my problem, thanks a million from me, my eyes and my stomach!

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