MS Office Jumping Shaking jogging while scrolling or changing panes on external monitor

Anonymous
2017-07-24T16:01:28+00:00

Hi All, 

Im running W10 with 365 office pro 

lenovo X1 Carbon notebook

when editing word documents on an external monitor, the document tends to jump around horizontally while scrolling or editing 

its a very quick, momentary motion, but enough that it is quite nauseating to look at for extended periods of time. 

interesting thing is,  i only see this behaviour while the document is on the external monitor, not when it is on the laptop monitor 

is it some interaction between word and the video driver? 

i only see this on MS word

there is a potentially related phenomena with excel where the excel pane flickers / freezes until the monitor is unplugged or excel rebooted that occurs when dragging a pane between monitors. 

any thoughts would be 

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Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-11-22T16:52:07+00:00

    Had the same issue where my word document would shake when I was on an external monitor through a laptop expansion dock (HP Thunderbolt), after searching around and finding this fix for turning off animated controls the problem is fixed.

    Control panel > System and security > System > Advanced system settings (in upper-left side) > Advanced tab > Settings in Performance box > Visual effects:

    Here please disable Animate controls and elements inside windows

    This solved my problem, TY

    Finally!!

    Thank you for posting this. Was making me seasick all the jumping around.

    (i'm using a simple setup - output through cheap VGA connection/docking station) from Thinkpad to lenovo external screen)

    Thank you very much!  This solved my issue with Word jumping around.  Why somebody from Microsoft couldn't suggest this solution baffles me.

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  2. Anonymous
    2017-10-18T16:46:35+00:00

    I changed my scale to 125% for my 2nd monitor and the problem went away. 

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  3. Anonymous
    2017-10-17T00:38:46+00:00

    need to change the setting on displays.  under the Change size of text, apps, and other items, i changed mine to 125% and now no problems.

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  4. Anonymous
    2017-11-23T23:40:58+00:00

    Yes yes yes yes It worked for me

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  5. Anonymous
    2017-09-27T17:14:00+00:00

    I am seeing the same 'shimmy' in Word 2016, which I downloaded yesterday as part of a 30-day Office 365 trial.  I am a contractor, doing this for a client company to determine if their docs can be used with Office 365.

    It only occurs in Page Layout view. I am not seeing any strange behavior in Outline or Draft view. 

    I don't have the bandwidth to diagnose this problem. I just want to report that it's happening on my LT screen. So, it is not just an issue with remote screens. FYI, my LT is a Dell Precision running Windows 10. Fresh install as of Feb 2017. I also have Office 2013 installed as my main toolset.

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