Office 365 cloud features do not work when using a privacy VPN

Anonymous
2016-07-27T20:31:21+00:00

When I have a privacy VPN active (such as Private Internet Access - PIA) I can't access the cloud features on Office 365 (such as online templates, OneNote sync to the cloud, Excel or Word saving to OneDrive directly, etc). I have tried 3 different VPN solutions: PIA, NordVPN and VPNArea and they all exhibit the same issue. Is there a way to solve this or to tell Office to bypass the VPN?

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  1. Anonymous
    2018-07-27T00:38:58+00:00

    After trying numerous solutions, the one that worked for me was specifying the Google dns, as mentioned in an earlier post in this thread. I also updated nord VPN when updates were made available. It's all working now and had been for about a month.

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  2. Anonymous
    2018-07-27T00:28:24+00:00

    I found that just enabling TCP worked for me with NordVPN and Outlook for Android.

    It did for me too - but only for an hour or so.  :-(

    Have added the default gateway and will see how it goes.  Thanks Mac.

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  3. Anonymous
    2018-07-26T18:12:07+00:00

    I found that just enabling TCP worked for me with NordVPN and Outlook for Android.

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  4. Anonymous
    2018-06-26T03:17:45+00:00

    Hi all

    This is my first time on this blog.  I too have had problems with Microsoft and PIA.  Two topics:

    1. For a while I could not send emails from Outlook 2016 (with PIA connected).  PIA told me that they were going through a whitelisting process that would take some time (as I understand it, making sure all the big name email providers, eg google, yahoo etc) work with PIA.  Well that process DID take some time but now I am fine.  Apparently its all to do with SMTP etc.  I am a novice so apologies if this seems unclear. Bottom line though is for me at least I can (now again) use PIA when sending emails from Outlook 2016.
    2. Login and auto save with Microsoft Onenote and Word.  Like many in this blog I too found I could not login/autosave etc with PIA connected (altough I should say that I used to be able to do so; things just stopped working on that for me a month or so ago).  Anyway, I just wanted to add my comment that I changed from UDP to TCP and all is fine again for me.  As I novice I have no idea of what TCP and UDP are or mean so I have today asked PIA to explain if there is any reason I should not change my default PIA setting from UDP to TCP (eg privacy integrity??).  

    So my fingers are crossed that both of my above problems are now solved.  I see that others in this blog have found the Microsoft autosync problem re-emerge.  I hope that doesn't happen to me....but we will see.

    Good luck to all with either or both of the above problems.  I hope my comments helped a bit.

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  5. Anonymous
    2018-06-12T14:04:50+00:00

    Hi,

    Outlook 365 will connect for me when using U.S. server(s) but when I use the Canadian server(s) (to be able to connect to Amazon, which is a whole other issue) I cannot login to Outlook.  I haven't tried to use any other servers (I live in the U.S.). This is really starting to be a pain as I prefer to use Outlook email client and do not care for webmail clients (GMail, etc.).

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