Office 2016 keeps reverting color theme back to Colorful

Anonymous
2015-10-05T15:13:00+00:00

I installed Office 2016 as an upgrade to 2013.  Put the color scheme on grey (because annoyingly the awesome Black went away sometime in the preview.)  

Now I have a weird issue where every time I close all of the 2016 applications and then reopen one of the applications, the theme has changed from grey to colorful.  This applies to reboots or just closing them all and then later opening one back up.  Oddly as well today (10/5/2015) I walked away from the computer to talk to a co-worker in the next office.  When I came back, it was on colorful again.  However that is the only time it has changed itself while open.

It seems to work correctly when it is set to Grey.  So for instance, say I open Outlook and change the theme to Grey.  When I open Word or Excel, they are also Grey as they should be.

So I'm just throwing that out there as a potential bug

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  1. Anonymous
    2017-11-24T02:57:48+00:00

    Hello!

    Thanks for posting on the Microsoft Community, and we're sorry that you're experiencing this issue. We have identified the source of this problem and our engineering team is working on a fix. I'll post back once the update containing the fix is released.

    Thanks,

    Michelle V

    Office Team

    It's now November 2017.  I'm also having this problem.

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  2. Anonymous
    2017-08-24T16:34:56+00:00

    I had this before and then it suddenly appeared after a few months (after password change)

    try the below ...

    open outlook / select file / select office account 

    make sure there are no errors listed,  if there are select "fix me"

    Set Office theme and background here

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  3. Anonymous
    2017-07-28T16:03:20+00:00

    Try the following IF it's an option on your version of Office.

    File > Options > General > Personalize your copy of Microsoft Office.

    Select "Always use these values regardless of sign in to Office" and also configure the settings you want.

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  4. Anonymous
    2016-05-15T08:23:12+00:00

    Yep, me too :(

    Maybe this portal should be called "noanswers.microsoft.com"? :)

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  5. Anonymous
    2016-05-06T12:52:48+00:00

    Has the fix for this issue been released yet?  I am experiencing the issue where I set the color theme to dark grey and it reverts back to colorful on restart.  

    Thanks

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