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Hi,
I just upgraded to Office 2016 via the Office 365 subscription. Working on a Surface Pro 3 and Windows 10. I am mostly using OneNote 2016 to take handwritten notes using the Surface Pen.
The disappearing ink issue, (that was a problem in the OneNote 2013 edition, until it was fixed), seems to be back: parts of written stuff disappear. I was writing in OneNote 2016, and out of nowhere, parts of what I had written earlier disappeared. Though the issue is not as severe as it was earlier, when the disappearing was very frequent.
This needs to be fixed ASAP, it renders OneNote not very useful for note-taking!
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
So, a month later, are there any updates on this GIANT bug? Having a workaround is not a solution, and the ability to search notes with handwriting recognition is supposed to be a major advantage of keeping them digitally.
I disabled hand writing recognition and it seems that the disappearing ink has not happened. Thank you for the fix but hope to see this fixed soon.
Thanks,
Michael
Thanks for this information. Hope you are having fun with your new SB!
I have not had any further disappearance of notes since disabling handwriting recognition. However, I would still have hoped for more answers or information from MS. It would be interesting to hear what percentage of Office 2016 OneNote users actually have this problem, and what any similarities might exist among them.
Bill
Hi,
I am very pleased that I must confirm that it is sufficient to switch off hand writing recognition.
But must say that negative attitude to new Microsoft product stays in right place and I will not be again so stupid to go to new version so early. As they are not able to do it as Apple. Unfortunately.This is so not business and marketing attitude from Microsoft to put in risk the best feature in the market and the best winning point against HW competitors. I can understand it if talking about small company but Microsoft?
Martin
Hi William. I have the disappearing ink problem as well. I have a brand new Surface Book and the ONLY software I have installed is Office 2016. So cannot be the result of conflict with cumulative registry changes (I don't have hardly any yet) nor conflict with other programs (I don't have any others..). Cheers.