Disappearing Ink problem in OneNote 2016 + Surface Pro 3

I've also been having this issue on my surface book. It's not as extensive for me as it has been others and usually only occurs when I'm taking notes in math and physics class. Numbers, equations etc... I will try disabling the handwriting recognition, but any word on an update would be great. I can understand the frustration of people, especially when they spend their hard earned money on new tech, but  ALL new software and hardware are bound to have bugs in the beginning.

Hi Mavis

Just wanted to let the team know that my Surface Pro 2 encountered the disappearing ink problem despite all available updates as of November 5 2015. The problem has resolved after disabling handwriting recognition as advised in your earlier post.

I hope the bug is fixed soon. I have been disabling handwriting recognition pre-emptively on my other surface devices until a fix is rolled out to users.

Thanks.

Chiming in to say I'm having this problem, too, and it's very upsetting to lose my inked notes. Writing in OneNote is the main reason I bought a SP3, and I just upgraded to a new SP4. I did not ever have this problem on the SP3, and I was running Office 2016 on it, as well. It happened for the first time a few days ago on the new machine, and I thought it was just a fluke and I needed to restart. But it has happened every time I've written in OneNote since then, and tonight I basically lost an entire article draft because the second half of my writing was moved up to sit on top of the first half, and all the line spacing disappeared. There is no way I can find to undo this. My work's illegible and useless now, and I'm starting over. 

I have turned off the handwriting recognition and have my fingers crossed that it'll work. I wish I'd found this discussion sooner!

Thanks to all who are trying to resolve this issue. I hope it happens soon.

We understand the cause of the bug that you are likely hitting. Disabling handwriting recognition will help avoid that bug. We are working on resolving the issue and I will post here when I have an update.

So, a month later, are there any updates on this GIANT bug? Having a workaround is not a solution, and the ability to search notes with handwriting recognition is supposed to be a major advantage of keeping them digitally.

Good question capecrs...worth noting that we learn very little from Microsoft about how they are dealing with these bugs in ON 2016...and earler versions....(You never know they may have tried using One Note to communicate on these web pages - but failed because of these bugs!!)

Personally I have given up using it because it is not only the handwriting issue that is a problem, but for those of us that use it for drawing/ sketching then even more bugs surface...unfortunately for MS it is because they marketed Surface Pros so strongly for the ON functionality - they have actuallly undermined their whole marketing strategy with this **** software... dumb or what!

So at least Evernote is stable and easy to use and works across platforms and devices.