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I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 365 Home Premium/University. What should I do?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Hi Vidyaranjan,
If you receive this error when trying to install Office 365 Home Premium/University:
“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30088-4”
Use this article to remove Office and then try installing it again.
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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I received an e-mail from you folks confirming that I have registered for a free 30 day trial of Office 365 as of April 16, 2014. I tried to open a message and was told I'm not signed up. What should I do?
I uninstalled office 2013 and reinstalled, now everything is working properly.