Office 365 Home Premium/University error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:50:54+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 365 Home Premium/University. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2014-03-20T20:52:28+00:00

Hi Vidyaranjan,

If you receive this error when trying to install Office 365 Home Premium/University:

“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30088-4”

Use this article to remove Office and then try installing it again.

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  1. Anonymous
    2014-04-04T12:20:58+00:00

    Stop replies

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  2. Anonymous
    2014-04-04T12:20:13+00:00

    Stop,, no more replies

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  3. Anonymous
    2014-04-04T10:59:33+00:00

    I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 365 Home Premium/University. What should I do?

    how can i fix this matter? thx

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  4. Anonymous
    2014-04-04T09:16:08+00:00

    I had a similar problem with Office 365 Home Premium, and I removed ABBYY Fine Reader, then it worked perfectly.

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