Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Stop emails - Problem solved.
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Sir or Madam,
I had a technical problem with my Lap Top computer and backed up all my MS Office Outlook 2007 files and folders. I resolved the problem.
I opened my Seagate Expansion drive, discovered the folders and right clicked each sending them to my documents folder.
I am using Windows 7 and Internet Explorer.
I need your assistance in restoring those folders back in Outlook.
I am also using a desk top PC as well.
MS Office Outlook 2007 is working well.
I am using MS Vista.
Hope you can help. Thanks in advance.
I am sorry if I contacted the wrong community. If so please send this to the correct one.
Regards,
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Stop emails - Problem solved.
Earle,
It sounds like you do not have file extensions showing. In Windows explorer, go to Organise, Folder & search options, View tab - clear the checkbox next to Hide extensions for know file types. This is a safe way of operating normally [i.e. not just for this task].
1.5 You should now be able to see the outlook.pst & archive.pst files [and remember that I'm only referring to them because the screenshot of your search results showed that they were there].
1.7 The folder is empty because you were unable to complete para 1.5
Try*3
I had all the files restored to their original home by a local computer firm.
It's been more than two months going back and forth and simply too stressful on me.The $70.00 was a small price to gain back my sanity.
Thank you so much for your time and patience.
Regards,
Earle
Earle,
Exactly what are you doing that brings up that cautionary notice? Please give me it step-by-step as nothing in para 1.8 should lead to that happening.
Are you [as expected, para 1.8] opening the Outlook application then using it to open the outlook.pst data file or are you trying to open the outlook.pst directly from Windows explorer?
Additional - It seems to me that you are trying to double-click on the file outlook.pst. You should never do this. Open the application using the same shortcut you have always used - it could be in your Start menu and / or your TaskBar.