Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Sorry Susan (fortunately you are not one of the MS "bean-counters" <grin>), then you would really have reason to be offended. I was trying to make the point that allowing any extreme position is not good for business. It just seems to me that for that last several years MS has been revenue driven, more than useful new customer features
Were existing customers "happy" with the "new and improve features":
- the Ribbon in Office 2007?
- "disposable" Product Key Card licenses in 2010 (when it came time to transfer the license to a new machine! Rude SURPRISE! )?
- elimination of upgrade type licenses in 2010?
- the change in 2013 licensing to 1 computer and no transfer rights (they did have to retroactively change that last one)?
- Metro in Win 8.0?
- Forced default to Skydrive in Win 8
- Forced default to Skydrive in Office 2013
- Forced default requiring MS Online account to install Office 2013
- Forced default requiring MS Online account to install Win 8 (yes I know there are some workarounds, but average user is not aware of them)
- Office 365 subscriptions (OK, I'll grant, there has been relatively little push back from the general public on that one. But you can't deny that from a business point of view, 365 subscriptions are all about generating a consistent (increased) revenue stream, rather than "bursts" of revenue that are typical with upgrade of local install licenses.)