Error 30174-4

So I ran into this same error while trying to install from an offline CTR setup. I had installed it on this machine the other day, but had to change my install order of a couple different versions of Office for plugin compatibility. When I went to install my O365 Office 2013 CTR, I got this error. Reading through everyone's responses and I kept seeing talk about this proxy shenanigans, it made me realize I've already got all of the files, why do I need to be online? So I disabled my NIC and sure enough, installs just fine. 

Don't you just love how there isn't an ISO for this? You know that this went through many layers of approval and they all said the same thing... this command line tool coupled with an XML file is the way to do it. 

tl;dr Disable your NIC if you've already got the files downloaded for Click To Run before installing.

I was having the same error tonight, and went a bit scorched earth on it but was able to get this working again.

Since I could not repair, repair online, or uninstall due to this error, I deleted everything in C:\Program Files\Microsoft Office, as well as C:\Program Files (x86)\Microsoft Office, C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform, C:\ProgramData\Microsoft\ClickToRun, and also C:\ProgramData\regid.1991-06.com.microsoft\

Then also deleted registry keys for HKCU\Software\Microsoft\Office and HKLM\Software\Microsoft\Office and HKLM\Software\Microsoft\OfficeSoftwareProtectionPlatform

With all of that gone, it let me remove the control panel \ Programs entry with an uninstall (nothing really uninstalled, just said could not find and then removed).

I was then able to download and run a fresh Click-To-Run installer, and it installed fine but didn't ask me for a license key and also did not activate. Had to call microsoft but worked with the automated system and activated with a verification code.

All set. I'm sure less could be done, but this process has fixed up every dumb Click-To-Run error I've encountered by completely removing click to run from the computer.

I executed these steps from Safe Mode to ensure as clean a system as possible.  When I restarted, I was able to run the Click-to-Run installer with no problems...  Thanx for the help, Sean!

I was having same issues.

When setting up a new laptop we purchased wrong office and needed outlook so we ended up buying outlook 2013 but I couldn't get it to install or run any office repairs.

just kept getting error codes like you have been.

So i removed office and tried to reinstall fresh and needed Fix it tool. then nothing would reinstall, and this is after trying all the different network connections: wifi, mobile hotspot, hard wired etc... just to get everything to download and install even tried installing form burnt disk.

The Thing that actually fixed everything was logging in a as a Local user. Office 2013 doesn't play nice with domains.This little factoid would have saved me a huge headache the other day.

So, try logging in as a local admin install Office 2013 and see if that fixes your issue.

PS. I'm assuming your a domain user :p

Hi Frank,

For more information, you may want to see this thread:

http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/error-message-something-went-wrong-sorry-we-ran/64563e37-e418-4ddb-8e05-28a98abab1ab

Thank you.

I was having the same error tonight, and went a bit scorched earth on it but was able to get this working again.

Since I could not repair, repair online, or uninstall due to this error, I deleted everything in C:\Program Files\Microsoft Office, as well as C:\Program Files (x86)\Microsoft Office, C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform, C:\ProgramData\Microsoft\ClickToRun, and also C:\ProgramData\regid.1991-06.com.microsoft\

Then also deleted registry keys for HKCU\Software\Microsoft\Office and HKLM\Software\Microsoft\Office and HKLM\Software\Microsoft\OfficeSoftwareProtectionPlatform

With all of that gone, it let me remove the control panel \ Programs entry with an uninstall (nothing really uninstalled, just said could not find and then removed).

I was then able to download and run a fresh Click-To-Run installer, and it installed fine but didn't ask me for a license key and also did not activate. Had to call microsoft but worked with the automated system and activated with a verification code.

All set. I'm sure less could be done, but this process has fixed up every dumb Click-To-Run error I've encountered by completely removing click to run from the computer.

Also, the site in question happened to use a Sonicwall TZ 210. This doesn't necessarilly have anything to do with Sonicwalls, but could have something to do with a Proxy Server if someone was doing web based content filtering on a Sonicwall (or any firewall for that matter). Worth investigating as BGGF mentioned above, but not an end-all-be-all.