Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Imho you did alter too many things up to now. Please run ALL Office Cleanup tools without restarting in between

starting with office 2003, office 2007, office 2010 and office 2013. This should really work and should be also everything that's blocking the bootstrapper. Altering standard settings of IE / Registry could also have a negative effect. Please keep in mind that MS do no expect altered settings when they code an application.

Hi K

Thanks for your suggestions.  Here is an update:

In additional to all my previous steps, I went throught the two links you posted:

The first one:  Office 2013 removal tool, https://support.microsoft.com/de-de/kb/2822317

• says run Fix it, which I had done before. - Fix it says it doesn't find anything to fix.
• then Reset Internet Explorer settings, which I had not done before.  And it's interesting because I had not even realized IE was installed, as Windows 10 features Microsoft Edge.  So I reset the IE settings and rebooted.
• then Stop the Print Queue, which I had done before but did again now after the restart.

Under the second link, https://support.microsoft.com/de-de/kb/971179, I watched the video on manually removing office, although office has never been installed on this pc.

Following the video steps, there was no office service to stop or app to uninstall, There was nothing under Program Files, but there WAS an Office 10 folder under Common Files > Microsoft Shared, from the previous times I have attempted to run the installer.  So I deleted that.

There was also a MSOCache folder under C:, so I deleted that.

There were Normal.dotm files which I deleted.  

I and made one of the two registry edits.

Same bootstrapper error.  :(

Was there any step I missed?

I think I am to the point where I will reformat the pc, install windows 8, attemmpt to install office, and then upgrade to 10.  (or not).

Hey Lindsay, please give my solution a try.

Please run all Office remove tools (posted 27th August)

Pulling my hair out. Cannot install Office 2013 on Windows 10.  Still getting the Bootstrapper error.

Here is what I have done already: 

• task scheduler is running
• print spooler is NOT running
• run the Fixit button
• deleted appcompatflag registry key
• deleted Office folder from $Programdata$
• disabled virus protection
• am running in Clean Boot mode (no non-Windows Startups or Services)
• running the setup.exe "as Administrator"

I did go to temp and retrieve the Setup log, but it is too long to post here.  Is there some particular section of it to post?

Thanks in advance for anyone's help.....

Lindsay

Thanks very much for this helpful information.  I tried many methods and this was the only one that worked.  Once again thanks.