Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Anonymous
2013-08-03T19:20:40+00:00

hello, 

I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working".  previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

Now i already installed office 2010, i want install office 2013,

Thanks,

Isuru

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2015-07-16T08:45:32+00:00

    Thanks it wotks for me. Its all about the services.

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  2. Anonymous
    2015-06-29T04:09:06+00:00

    Hi,

    Did you try the troubleshooting steps as mentioned in my earlier reply posted on 25th May? If no, I suggest you to try the same and verify the result.

    I look forward to your reply to assist you further.

    Thank you.

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  3. Anonymous
    2015-06-28T12:31:34+00:00

    Hello Vivek,

    Welcome to Microsoft Community and thank you for posting your query.

    Are you trying to install Office on the computer?

    If yes, which edition of Office did you purchase (Office 365 Home/Personal, Office Home and Student 2013, Office Home and Business 2013 or Office Professional Plus 2013)?

    Do you receive any error message when you try to install Office?

    Provide us the exact error message to check and help you better.

    In the mean while you may also refer to the general troubleshooting steps mentioned in the article below while installing Office 2013/ Office 365 and verify the status.

    http://support.microsoft.com/kb/2822317

    I hope the above information helps. Let us know if you need further assistance.

    Thank you.

    I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working

    actually i downloaded the trial version from microsoft site .. and was planning to buy it after installing it but it aint installng.he problem stated above the trial version i downloaded was pro

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  4. Anonymous
    2015-06-27T08:19:29+00:00

    Hello Vivek,

    Welcome to Microsoft Community and thank you for posting your query.

    Are you trying to install Office on the computer?

    If yes, which edition of Office did you purchase (Office 365 Home/Personal, Office Home and Student 2013, Office Home and Business 2013 or Office Professional Plus 2013)?

    Do you receive any error message when you try to install Office?

    Provide us the exact error message to check and help you better.

    In the mean while you may also refer to the general troubleshooting steps mentioned in the article below while installing Office 2013/ Office 365 and verify the status.

    http://support.microsoft.com/kb/2822317

    I hope the above information helps. Let us know if you need further assistance.

    Thank you.

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  5. Anonymous
    2015-06-26T08:06:35+00:00

    i dont have office of any version

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