Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Anonymous
2013-08-03T19:20:40+00:00

hello, 

I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working".  previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

Now i already installed office 2010, i want install office 2013,

Thanks,

Isuru

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2015-02-20T18:28:32+00:00

    After spending hours and hours and trying ALL of below solutions, including everything Deepa below suggested, nothing worked.

    Finally looking at my Installed program, I decided to uninstall all of my 'SQL Server' installations since I wasn't using them.

    This did the trick and Office installed like a Charm!

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  2. Anonymous
    2015-02-13T20:58:14+00:00

    Perfect!!

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  3. Anonymous
    2014-10-05T08:57:01+00:00

    Hi,

    Do you mean, working programs on my computer such as Norton ....

    Thx for asking

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  4. Anonymous
    2014-10-04T15:05:02+00:00

    what are the services u activate?

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  5. Anonymous
    2014-09-28T13:03:18+00:00

    Hello, İ have Windows 7 64 bit on my laptop,

    i was using Office 2007 Enterprise with no problem, but when i decide to use Office 2013 pro plus,

    i always receive error codes. 

    I started setup as admin mode, i can install program but when i open exel or word, i receive -1073741790-11 or 1073741790-13 error and nothing happens. I can not open any word or exel document now.

    This must not be soo hard to install 1 program because i was already using 2007 witohut any problem.

    Please help or i want to give back my office 2013 pro plus.

    Thanks.

    Not: I did everything above, from page 1.

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