Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Anonymous
2013-08-03T19:20:40+00:00

hello, 

I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working".  previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

Now i already installed office 2010, i want install office 2013,

Thanks,

Isuru

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  1. Anonymous
    2014-06-05T00:11:23+00:00

    Oh, I did reinstall, and it didn't help. I believe my file is corrupted. I haven't gotten back to it, but when I get back, I'll see...

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  3. Anonymous
    2014-06-03T17:25:52+00:00

    Have you reinstalled windows? Maybe this will fix it. I haven't tried it because i don't want my files lost.

    Sorry about my frustration. I guess i needed it off my chest. But the thing is that i had office '13 installed, i uninstalled it, but i can't reinstall it.

    peace

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  4. Anonymous
    2014-06-03T11:56:34+00:00

    Hi Varun,

    Thank you for replying.

    Create a new Windows user account and then try to install Office.

    Refer to the link below to know on how to create a new user account:

    http://windows.microsoft.com/en-US/windows-8/create-user-account

    http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-7

    Let us know the result.

    Thank you.

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  5. Anonymous
    2014-06-02T13:47:56+00:00

    thanks for ur reply, i tried the steps u mentioned above to check if the schedulder is active..

    n when i run the command, it tells me that the service is already active..

    n i cleared all my registry key and the remaining files using ccleaner and registry remover softwares..

    even now m not able to reinstall my office 13..! :(

    could you plz helpme out with my issue..??

    i almost tried everything tat they have disscussed in the issue..!!

    1. disabled my antivirus
    2. cleaned my registry
    3. task scheduler.
    4. delete remaining files.

    even now office installation tells that an error has been encountered during installation..!!!

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