excel 2013 crashes in windows 8.1

Anonymous
2013-10-22T15:52:25+00:00

Hi,

I've made a fresh install of windows 8.1, and then office 2013. However excel 2013 crashes every time right after I try to scroll down.

  • Works in safe mode
  • There are no add-ins installed
  • Other office programs work fine
  • already completely uninstalled (via fixit) and reinstalled the software.
  • running windows 8.1 pro

thanks,

Juan

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2013-10-23T22:20:05+00:00

"take a back-up of that OSF.DLL file and delete it.

C:\Program Files\Microsoft Office 15\root\Office15\OSF.DLL

Or

C:\Program Files\Microsoft Office\Office15\OSF.DLL

Once the file is deleted open Excel and check if the issue persists."

worked for me

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  1. Anonymous
    2013-10-25T20:13:33+00:00

    I have the same setup as Juan and was panicking a bit. It seems like something Microsoft have to sort out because this issue appears regularly over the last few days.

    I see a lot of talk about graphics cards but mine is integrated into an i5

    I can't confess to have worked this out for myself but it solved the issue.

    Go to

    Control Panel -> System -> Advanced System Settings (on left) -> click Advanced tab -> under Performance (first option) -> click Settings -> on Visual Effects tab -> uncheck "Animate controls and elements inside windows"

    With regards

    Shaun

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  2. Anonymous
    2013-10-23T01:04:28+00:00

    Hi,

    I didn't realize about the spell check issue, same for me crashes every time.

    I'm running a desktop with asus sabertooth motherboard with an AMD Fx processor with a Radeon video card.

    Juan

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  3. Anonymous
    2013-10-22T21:47:13+00:00

    Me too. Excel crashes on scroll and Word when trying to spell check.

    Office 2013 Pro and Windows 8.1, worked fine before upgrade, most annoying.

    Dell Inspiron 1545 laptop with Intel graphics if that's relevant.

    Steve

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  4. Anonymous
    2013-10-22T21:34:38+00:00

    I am having exactly the same problem. Word also crashes when trying to run spell check. Very frustrating.

    Wayne

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