Office 2013 error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:55:17+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2014-03-20T20:57:20+00:00

Hi Naman,

If you receive this error:

Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

Use this article to remove Office and then try installing it again.

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263 additional answers

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  1. Anonymous
    2014-04-01T11:44:09+00:00

    Office home and student quit  working. when I tried to reinstall I got error30088-4

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  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2014-04-01T06:05:29+00:00

    You will need to log into www.office.com/myaccount with the credentials that you set up when you originally purchased the software.

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  3. Anonymous
    2014-04-01T05:39:55+00:00

    i clicked on update office, then it stopped in the middle and not working anymore.

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  4. Anonymous
    2014-04-01T05:07:47+00:00

    non funziona office

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