Office 2013 error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:55:17+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2014-03-20T20:57:20+00:00

Hi Naman,

If you receive this error:

Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

Use this article to remove Office and then try installing it again.

Was this answer helpful?

0 comments No comments

263 additional answers

Sort by: Most helpful
  1. Anonymous
    2014-03-23T20:18:43+00:00

    Microsoft, I have uninstalled Office like you told me to but now I cannot reinstall.  Apparently Office is 'not associated with my account', which is completely untrue.  I performed all account registrations and provided a product key for my original installation.  I am completely unimpressed that you are trying to milk more cash out of me.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-03-23T19:43:11+00:00

    Hi Naman,

    If you receive this error:

    Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

    Use this article to remove Office and then try installing it again.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-03-23T17:38:24+00:00

    installing office access with home and student 2013 but get error "something went wrong error code 30088-4 "  does this each time I try to install but no reason WHY !

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-03-23T17:34:40+00:00

    No puedo instalar oficce 365 hogar , me sale ,se haproducido un error. 30088 4

    Was this answer helpful?

    0 comments No comments