Problems installing Office 2013 and Office 365

Anonymous
2013-03-06T19:00:25+00:00

I’m having problems installing Office, how do I fix this?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-03-06T19:01:03+00:00

Do you know the exact error you’re getting?

Depending on the error or the problem, there are different steps you can take and there are Microsoft articles that can help. For example:

If you get an error that contains “integratedoffice.exe”, look at this article: Fix integratedoffice.exe install errors in Office 2013 or Office 365.

If the installation is hanging at different percentages, look at this article: Microsoft Office 2013 or Office 365 hangs during setup.

If the download is very slow, look at this article: Downloading Office 2013 is slow.

There’s also an article that provides general troubleshooting steps for Office setup: General troubleshooting for installing Office 2013 and Office 365 .

You can also go to this page on Microsoft Support to find more Office 2013 install articles. Or, this page for Office 365 Home Premium articles.

If you’d rather contact support, look at this page for Office 2013 support options, and this page for Office 365 Home Premium support options.

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  1. Anonymous
    2013-05-30T13:35:26+00:00

    when I try to load Office 365, I get it busy loading another task on the program and does not allow loading

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  2. Anonymous
    2013-05-30T07:32:33+00:00

    Do you know the exact error you’re getting?

    Depending on the error or the problem, there are different steps you can take and there are Microsoft articles that can help. For example:

    If you get an error that contains “integratedoffice.exe”, look at this article: Fix integratedoffice.exe install errors in Office 2013 or Office 365.

    If the installation is hanging at different percentages, look at this article: Microsoft Office 2013 or Office 365 hangs during setup.

    If the download is very slow, look at this article: Downloading Office 2013 is slow.

    There’s also an article that provides general troubleshooting steps for Office setup: General troubleshooting for installing Office 2013 and Office 365 .

    You can also go to this page on Microsoft Support to find more Office 2013 install articles. Or, this page for Office 365 Home Premium articles.

    If you’d rather contact support, look at this page for Office 2013 support options, and this page for Office 365 Home Premium support options. Microsoft, stop wasting my life, paid good money for Office Home 365 Premium and it is not working, no product key, installing error on step 4 of 5 and no one in the office to help. You are meant to be a global leader but your customer service sucks, bored now please pass my best wishes to Bill not that he would care, ****

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  3. Anonymous
    2013-05-30T07:30:10+00:00

    Is this a rip off by Microsoft or what?

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