Office 365 subscription, unable to activate on Mac computer "Error code:0x80072f17"

Anonymous
2013-02-04T18:59:13+00:00

If I try to activate using the Product key, I get invalid product key error. If I tried to activate by signing into Office 365 subscription I get the below error

Error  "Sorry, there was a problem while trying to connect to your account. (Error code:0x80072f17)"

I am able to login to www.office.com/myaccount using my email address and password. I even changed my password and tried to activate using the new password but no luck.

Any suggestions?

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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Anonymous
2014-05-08T19:20:02+00:00

Hi There,

There was an issue with activating Office 365 subscription on Mac with the associated error 0x80072f17.

At Microsoft we were able to find the root cause and have fixed the issue.

So I would like to inform you to attempt the activation again now and see if it works.

Thank you for patiently waiting for the resolution.

Ashutosh

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  2. Anonymous
    2014-05-08T01:53:54+00:00

    Ditto here...! My MacBook AIr is a day old and I can't activate Office 365... messed up...!

    MS sucks..!

    They don't care about customer service at all. I wish I had a better solution.

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  3. Anonymous
    2014-05-08T01:50:48+00:00

    I'm having the same problem too. Not sure how to fix this.

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  4. Anonymous
    2014-05-08T01:44:31+00:00

    I'm having the same issue and after calling Windows Mac support they told me about 2.5 hours ago that there was an activation server down and to try it again in 2 hours. Still not working. Product key not working or my sign in, which I know both work because I just activated it on my pc.

    any suggestions that don't involve me doing anything to my certificates? this mac is 4 hours old, I haven't downloaded anything yet, so it's not related to a download.

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