Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2016-08-31T12:36:45+00:00

    Ha ha, that's funny. Thanks. I'm sure we all appreciate the feedback.

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  2. Anonymous
    2016-08-31T12:18:13+00:00

    As it sometimes does, the act of saving your "Unspecified Error" Word file to Google Docs, has possibly cleansed the file of the reason for the corruption. You can download my version here:

    https://1drv.ms/w/s!AtqwKV_OsClkg7V9vIRWHhplZ3yEPg

    If that file is missing some elements you had in the original file, and you would like us to fix the original one, try using your OneDrive account, see this video: https://www.youtube.com/watch?v=MuMXBnTV3xI

    .

    You can also using  a free Dropbox.com account and upload the file there to your "Publc" folder. You can then choose to "Share" the file and will be given the link to that file and you can post the link here. Also if you know how to use Megaupload or similar site you can share it from there.

    Finally if you want you can send me the file at socrtwoATs2services.com (replace "AT" with the @ symbol :-). I will post the file in one of my websites where it can be publicly downloaded. I can take down the file after we have looked at it and tried to repair it.

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  3. Anonymous
    2016-08-31T12:13:24+00:00

    As far as I can tell you're all mysterious superheroes of the Internet! Thanks again!

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  4. Anonymous
    2016-08-31T10:00:25+00:00

    Yeah, I should've looked deeper. There was more tags that needed to be lifted. I removed the entire two sections which the <mc:AlternateContent> contained, because they looked like they had no content and were out of order.

    Maybe the unreadable sections too will be restored. This should be a more stable version:

    https://1drv.ms/w/s!AtqwKV_OsClkg7V7yIF2vc8C-4fdrA

    Thanks again! this is great. the unreadable sections cannot be recovered I am afraid, but at least, I am able to save it as docx now.

    You made my day.

    Very grateful!!

    ISh

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