Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

Was this answer helpful?

100+ people found this answer helpful.
0 comments

594 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2016-10-17T03:54:57+00:00

    Nice work Doug. I think if this happens again, try https://wordcorruptdocchecker.codeplex.com/. It seemed to produce the same result for me as Doug's fix.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-10-17T03:52:58+00:00

    Doug,

    Thank you so much.

    You have made my wife's day!

    Oh, and I have downloaded the file.

    Jason

    Was this answer helpful?

    0 comments
  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-10-17T02:10:46+00:00

    I have uploaded a copy of the repaired document to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp_Nb1x

    Let me know when you have retrieved it so that I can remove it from that folder.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-10-17T01:41:05+00:00

    Good evening,

    My wife was working on a document in word that used a ton of images and graphics and got this same parsing error:

    Location: Part: /word/document.xml, Line 2, Column7819429

    It's about a 15mb file and its all images...not text.

    The file can be found here:

    https://drive.google.com/file/d/0B7wGufB7Mw7paTJJc0JxSFJQRkE/view?usp=sharing

    Any thoughts on how to fix this?

    Thanks,

    Jason

    Was this answer helpful?

    0 comments