Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

Was this answer helpful?

100+ people found this answer helpful.
0 comments

594 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2016-08-31T07:47:58+00:00

    hi all, 

    I've receive the same notorious message "unspecified error... line: 2, column: 0"

    I'd appreciate any help with this because it's a paper I've working on for months!

    here's a link:

    https://drive.google.com/open?id=1Tq8jJyQkkMyyrTbY4lqqyke2gfs2PjUraLZd6-wag1E

    Thanks!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-08-31T02:07:39+00:00

    Thanks for the kudos :-). I appreciate it. I'm stealing the thunder a bit from Doug Robbins and Jeeped who are both Microsoft Word MVPs, recognized by Microsoft for frequent and deep help of users of Microsoft products on these forums and the founders of this thread. I'm an upstart compared to them...

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-08-31T01:42:31+00:00

    Oh my gosh, I can't tell you how thankful I am. I've been reading about xml all day and was way over my head trying to fix it. You saved me a few days of of re-editing and I can't believe my edits were even restored. Thanks for the link to that program for the future as well. I hope I won't need it again but if I do it certainly will be helpful!

    So far I can open the file fine and everything. Haven't tried re-saving it after more edits but it seems to be functioning normally so I don't anticipate problems.

    Again, can't say how thankful I am. My faith in humanity is truly restored today!

    All the best,

    Britanie

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-08-30T23:28:44+00:00

    Yeah, I should've looked deeper. There was more tags that needed to be lifted. I removed the entire two sections which the <mc:AlternateContent> contained, because they looked like they had no content and were out of order.

    Maybe the unreadable sections too will be restored. This should be a more stable version:

    https://1drv.ms/w/s!AtqwKV_OsClkg7V7yIF2vc8C-4fdrA

    Was this answer helpful?

    0 comments