Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2016-08-30T22:58:31+00:00

    I'm not sure, I would defer to Doug's more experienced knowledge on that question. I have never seen your particular error before although the general category of it is a mixup around <mc:AlternateContent> and its associated sub tags, which is the most common kind of corruption we see in this thread.

    It could come from anchoring a field like a text box on the same line as another field, but I could be ignorantly speculating. I hope Doug has an answer.

    HI Again,

    It is strange but I am able to open the file and edit it but once I save it, and then try to reopen it, the same error message pops up with a different line number.

    however, If I save the save as rtf, no problem.

    This is really strange. Any advice?

    most appreciated

    Ish

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  2. Anonymous
    2016-08-30T22:39:25+00:00

    I'm not sure, I would defer to Doug's more experienced knowledge on that question. I have never seen your particular error before although the general category of it is a mixup around <mc:AlternateContent> and its associated sub tags, which is the most common kind of corruption we see in this thread.

    It could come from anchoring a field like a text box on the same line as another field, but I could be ignorantly speculating. I hope Doug has an answer.

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  3. Anonymous
    2016-08-30T22:23:53+00:00

    Thank you so much socrtwo, this is really helpful!

    Apart from a few unreadable paragraphs, the file has been recovered and I am abele to carry on working on it. The formatting has been recovered too !

    Any idea what caused this problem?

    Very grateful!!

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  4. Anonymous
    2016-08-30T22:18:14+00:00

    Britanie,

    Here is a link to your fixed file:

    https://1drv.ms/w/s!AtqwKV_OsClkg7V5KSb_9XucWy9Y4A.

    Please look through it to make sure no changes to content have occurred. It looks like the problem was almost at the beginning of the file, just after the first part of the title "Be Fit". There were invalid tags:

    <mc:Fallback><w:pict/><w:sdt>

    in the word\document.xml subfile. The freeware program I used to fix it, replaced the bad XML with

    </mc:AlternateContent></w:r><w:sdt>

    The nice freeware program that I used to fix your kind of particular XML error is called Word Document Checker: https://wordcorruptdocchecker.codeplex.com/. If it happens again you can try the program yourself.

    Unfortunately I checked and Word Document Checkerdidn't work with IshSwiss' file but as mentioned I fixed that manually.

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