Sister Mary:
It is in your best interest to post this as a new question rather than tacking on to a year old, answered discussion. That way many more people than just myself will look at your question.
Exactly what "security license" did you buy? If it is not a MS product, this is the wrong place to be asking, you should go to the vendor site.
Here is how:
How to Ask a Question in the Newsgroups or Forums -http://www.officeforlawyers.com/howask.htm****
How to Ask At MS Answers site:
Search for previous answers to similar question. If you have an error code or the exact text of an error message type it into the input field below the “Find Answers / Ask A Question” radio button. Then click on the drop down arrow portion
of the Search button, select “All Forums”. Look through the candidate answers.
If nothing works for you then click on the “Ask A Question” radio button. This will become your Subject Line. Make it descriptive and interesting. One word subjects like “Help” or “Word 2010” tend to get ignored as a waste of our time.
Then click the “ASK” button. This opens a larger input field where you can include a full description. Clearly and fully describe the steps you take to create the problem. Describe what you expect to happen and what does. You get the
best answers if we can recreate the problem. Include the FULL and EXACT text of any error message and error code.
If the problem is file specific, providing a link to a sanitized version of the file on a file sharing site would really help.
Same goes for Screen captures. “A picture is worth a 1000 words.” Providing a link(s) to an image(s) of the problem can make the problem very clear, very easily.
When you get replies, if any provide good information, but not a full answer, you can click on the green “YES” button on the left side of the screen.
If you get an answer that provides the fix, click on the the green “”MARK IT” button on the bottom right of the screen to “pay” for the reply.
If you come up with an answer of your own, based on clues provided or another source, we would appreciate it if you would do a final post with the steps to the “final solution”. That way anyone else reading the question will also have
the solution. That is the way we ‘pay’ for this free service.
“…Pay it Forward ….”
Get (or Give) Great Tech Support - Know the right questions to ask and info to provide when you need help--plus a great free service to help you support others from afar. -http://www.pcworld.com/article/245153/get_or_give_great_tech_support.html#tk.nl_sbx_h_cbintro
File Sharing
It is simple enough. First thing to remember is never post anything on a file share (share being the key word!) site (public or private) that you wouldn't be willing to see posted on a public bill board.
Create a "sanitized" version of the file that does not contain any sensitive personal or corporate information
Pick a file share service: DropBox, Skydrive, Fyels, Ge.tt, Crate, to name a few) and sign up for a FREE account
Follow their instructions to upload the file and to mark is as public shared
Copy the link to the file
Paste it in the post back here.
This link has instructions specific to MS Skydrive: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
Share Office documents in SkyDrive - http://office.microsoft.com/en-us/web-apps-help/share-office-documents-in-skydrive-HA101820121.aspx