Unable to Use Crop Handles in Publisher 2010

Anonymous
2010-08-04T13:54:32+00:00

I recently upgraded to Publisher 2010.  I know they redesigned the crop feature (with fit and fill), but I cannot seem to do a simple crop.  When I click on "Crop", the crop handles appear momentarily on the selected object, then disappear, and the standard resize handles (white dots) reappear.  Hope this makes sense.  It seems like there is a simple answer/solution - I'm sure I'm missing something.  Thanks in advance for your help.

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Anonymous
2010-08-04T14:13:04+00:00

The crop option is the same as it has in all versions of Publisher with the exception the cropped part is visible. Right-click your image, click on the crop symbol. It is also on the ribbon when you click on Picture Tools.

You cannot crop drawn autoshapes unless you convert them to pictures.

I don't know why your crop handles appear then disappear. Does this happen on all pictures? If you re-insert the troublesome image, do the crop handles work?

Mary Sauer http://msauer.mvps.org/

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  1. Anonymous
    2011-01-03T23:07:34+00:00

    I am hoping this information will help some of you having this "crop" problem.  A client of mine had 3 installs of Publisher 2010.  Two of the installs worked just fine and one didn't.  He was having the exact same issue described by ryanholliday.  He even had several sessions with Microsoft support going through the repair, the uninstall/reinstall, etc.  While on the phone with tech support for MS, my client remembered that he had installed Microsoft MapPoint on the problem computer after installing Office Professional Pro 2010.  He uninstalled MapPoint and low and behold the crop tool in Publisher works like a charm.  The MS tech support guy was very quiet and simply said that it was possible that the MapPoint program had not been upgraded for Windows 7 and there could be a conflict between something that it installed or needed to work that caused Publisher to stop working.  Anyway my client is now happy.  It might be worth checking to see what was installed after Publisher that could be causing the issues for some of you.

    Good luck.

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  2. Anonymous
    2010-08-19T14:08:11+00:00

    Do a repair through the Control Panel; Programs and Features, scroll down to Office 2010, click change. I have tried to duplicate your crop issue, the crop handles work perfectly for me no matter the image extension.

    Are you using a trial? Create a new profile, see if that helps.

    Mary Sauer http://msauer.mvps.org/

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  3. Anonymous
    2010-08-19T13:32:01+00:00

    I have the exact same issue on two separate installs of Office 2010 on Windows 7 (x64),  I cant believe there is no fix for this.

    It happens on all picture types too... jpg, png, wmf, tif

    For info, it works perfectly in Word 2010.

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  4. Anonymous
    2010-08-05T13:15:52+00:00

    You may also want to refer to the complete information on how to use the crop tools in Publisher 2010.

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