Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2011-02-23T12:17:26+00:00

    Hello Yves and Tony, I really appreciate your kind help ! Several minutes ago, I was upset for the corroption of my file during the lunch. But now everything is getting back. I will leave the corrupt file online for the better study.

    At last, thank you both very much for the help

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  2. Anonymous
    2011-02-23T10:12:49+00:00

    See http://www.wordarticles.com/temp/EFFECT%20OF%20CRACK%20LENGTH%20(Rebuilt).rar

    An odd file in a couple of ways:

    (a) That is the second document I have seen recently with a different form of corruption - not involving equations. It will open in Word 2007 but is incomplete. If opened in 2010, you can see the images, but if saved it will not open again in 2007, although it will in 2010.

    (b) It has huge embedded tifs and is about 50MB but compresses down to 3MB


    Enjoy,

    Tony

    www.WordArticles.com

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  3. Anonymous
    2011-02-23T09:52:26+00:00

    Hello, everyone! I definitely got the same problem as yours. In this morning, I find my paper cannot be opened, and Microsoft Word remind me "The name in the end tag of the element must match the element type in the start tag. Location: Part: word/document.xml, Line: 2, Column: 102041".

     

    If anyone can help me, I will really  appreciate it. This is urgent as the assignment is due tomorrow morning!

     

    Here is my file    http://www.sendspace.com/file/0ta0my

    Thanks a lot!

    Interesting sample. It demonstrates an error I haven't seen before. An entire Fallback and AlternateContent element seem to be missing TWICE in your document. The problem was located on page 5 (Fig. 2 Fitting curves of chloride concentration)

    I believe I fixed the problem for Word 2010 where the images will show correctly. However, when someone will open the document in Word 2007, they won't see the images. Instead, they will see the following fallback message: "SOMETHING WENT TERRIBLY WRONG HERE. (YD)". I suggest you remove the images and try to readd them again to your document to get a consisten view across all Word versions.

    http://www.sendspace.com/file/n8jhfr

    Could you leave the corrupt file online for a while as to allow a better study of the error?

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  4. Anonymous
    2011-02-23T08:45:12+00:00

    Hello, everyone! I definitely got the same problem as yours. In this morning, I find my paper cannot be opened, and Microsoft Word remind me "The name in the end tag of the element must match the element type in the start tag. Location: Part: word/document.xml, Line: 2, Column: 102041".

    If anyone can help me, I will really  appreciate it. This is urgent as the assignment is due tomorrow morning!

    Here is my file    http://www.sendspace.com/file/0ta0my

    Thanks a lot!

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