Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2011-02-15T21:35:02+00:00

    I am having the same problem as other people with word 2010. I have a file I was working on at school and when i opened it on  my computer i got the error message. It has a lot of formulas in it. The error says that the start tag end tag are not the same something about line 2 column 96042. I really don't know much about xml. Any help would be great!

    here is the link to it if any one can help

    http://www.sendspace.com/file/v0gr8h

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  2. Anonymous
    2011-02-13T18:19:26+00:00

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  3. Anonymous
    2011-02-13T18:08:56+00:00

    It may be possible - it depends what, exactly, the problem is. Please first try using the AddIn on my website:http://www.wordarticles.com/temp/Rebuilder.dotm, and if this fails (it does have some limitations, especially on XP), please post your document somewhere where we can get it, and someone will take a look at it.


    Enjoy,

    Tony

    www.WordArticles.com

    I've uploaded my document on http://www.mediafire.com/?f3beos54p99it8w

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  4. Anonymous
    2011-02-13T17:03:47+00:00

    It may be possible - it depends what, exactly, the problem is. Please first try using the AddIn on my website:http://www.wordarticles.com/temp/Rebuilder.dotm, and if this fails (it does have some limitations, especially on XP), please post your document somewhere where we can get it, and someone will take a look at it.


    Enjoy,

    Tony

    www.WordArticles.com

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