Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2011-02-04T09:08:13+00:00

    Thank you so much for fixing it and replying so fast, Tony! :)

    I am very thankful.

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  2. Anonymous
    2011-02-04T08:45:51+00:00

    I am looking at the error; meanwhile here is a fixed file:http://www.wordarticles.com/temp/2011.01.29%20-%20Hjemmeregning%2011%20(Rebuilt).docx


    Enjoy,

    Tony

    www.WordArticles.com

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  3. Anonymous
    2011-02-04T07:38:20+00:00

    Hi.

    I have the same problem :-(

    I have no xml knowledge, but I did take a look at the xml file, but I did not know how to repair it :-(

    I have tried a lot of word-repair programs, without luck, and I have also downloaded the Rebuilder program, but it said there was an error.

    I have uploaded the file here: http://www.4shared.com/file/awcLnPlm/20110129\_-\_Hjemmeregning\_11.html

    When I try to open it in word, it says:

    "The name in the end of the element must match the element type in the start tag.

    Location:   Part: /word/document.xml, Line: 2, Column: 42993"

    I hope someone can help me :-/

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  4. Anonymous
    2011-02-03T13:01:42+00:00

    Thanks so much, you guys are lifesavers.

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