Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2011-02-03T10:04:06+00:00

    I'll take a look at that, Yves. It's probable that the version I used on my own machine is not exactly the same as the one on my site.

    I've been a bit side-tracked trying to rewrite my site in php, which I am learning as I go, and which should make it easier for me to add pages - eventually! Meanwhile the page I want to add sits waiting


    Enjoy,

    Tony

    www.WordArticles.com

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  2. Anonymous
    2011-02-03T07:58:26+00:00

    Please use the rebuilder I have posted (http://www.wordarticles.com/temp/Rebuilder.dotm) - it isn't perfect but it will fix this document.


    Enjoy,

    Tony

    www.WordArticles.com

    Tony, I just tried it, and it give me an "Run-time error '3002': File could not be opened." on my machine with Word 2007.

    Anyways, a fixed version of the corrupt document (http://www.4shared.com/file/BZ0FImBb/ECdocx_-_Copy.html) can be found athttp://www.4shared.com/file/hU2Uq--C/EC_fixed.html

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  3. Anonymous
    2011-02-03T07:51:48+00:00

    Please use the rebuilder I have posted (http://www.wordarticles.com/temp/Rebuilder.dotm) - it isn't perfect but it will fix this document.


    Enjoy,

    Tony

    www.WordArticles.com

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  4. Anonymous
    2011-02-03T06:26:06+00:00

    Hi all.

    I just got blindsided by this error as I went to print out my lab report. It is due tomorrow so any assistance would be vastly appreciated. I uploaded the .zip directory here: http://www.4shared.com/file/BZ0FImBb/ECdocx\_-\_Copy.html

    Thanks in advance for any help you guys can give me, my knowledge of .xml just isnt good enough to go in and edit this by hand.

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