Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2011-01-05T15:56:31+00:00

    I am having the same problem with my students business plan file located here - http://www.4shared.com/dir/xtGyVmgl/sharing.html

    line #2 87749

    Thanks Krista

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  2. Anonymous
    2011-01-05T15:47:12+00:00

    We are having the same problem with a students business plan.  We don't know were to place the files so someone can take a look at them. 

    Our error is in line 2 colum 87749

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  3. Anonymous
    2011-01-05T10:39:25+00:00

    Hello,

    I have the same problem with a document I have been working on for a couple of days.  I would really appreciate it if someone could help.  The following is a link to the document (https://www.yousendit.com/download/RlRvSU5ESEJwM2xjR0E9PQ).  The error message that I recieve is as follows:

    "The name in the end tag of the element must match the element type in the start tag.

    Location: Part: /word/document.xml, Line2, Column: 152007"

    Any assistance would be hugely appreciated.

    Regards,

    Chris

     

    See http://www.4shared.com/file/p6MP0QiM/Copy_of_Formatted_Vertical_Not.html

    The error was in the equations near "When there is a standing wave (or clapotis". So you might want to check page 7 and 8 carefully.

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  4. Anonymous
    2011-01-05T10:12:18+00:00

    Hello,

    I have the same problem with a document I have been working on for a couple of days.  I would really appreciate it if someone could help.  The following is a link to the document (https://www.yousendit.com/download/RlRvSU5ESEJwM2xjR0E9PQ).  The error message that I recieve is as follows:

    "The name in the end tag of the element must match the element type in the start tag.

    Location: Part: /word/document.xml, Line2, Column: 152007"

    Any assistance would be hugely appreciated.

    Regards,

    Chris

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