Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2011-01-01T07:01:45+00:00

    Hello, I have the same problem, so please help me fix my file, it really important because i wont get my diploma without this document

    here the link to the file

    http://www.4shared.com/file/Ns99guX6/math\_hl.html

    Thanks :]

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  2. Anonymous
    2010-12-29T10:06:33+00:00

    And especially when saving something onto the removable media, the use of 'safely remove hardware' option is highly recommendable. As I did with the removable media in question, and as I always do. I've never experienced anything like this, hence I'm a bit baffled. And especially as it is my Master's Thesis we're talking here, it would be more than a life-saver to get the corrupted data back.

    Anyways, thanks for taking a look at the file, keep up the good work.

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  3. Anonymous
    2010-12-28T13:16:44+00:00

    It should be considered as a some sort of a defect if you can't save to a memory stick without the possibility of losing your data...which is to say that, yes, I did save the file to a removable media first. :/

    You can save directly to removable media, but then you have to use that removable media correctly. For example, Windows offers a 'safely remove hardware' option for USB sticks. If you don't use that option and just remove the stick from the usb port, buffers which have not yet been flushed might be lost. Worst case scenario, the entire master file table might be gone resulting in all data on your USB stick being lost.

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  4. Anonymous
    2010-12-28T11:45:42+00:00

    Thanks for the prompt reply guys, appreciate it.

    It should be considered as a some sort of a defect if you can't save to a memory stick without the possibility of losing your data...which is to say that, yes, I did save the file to a removable media first. :/

    So..no hope for recovering the content of the document.xml? Although corrupted, the document.xml-file seems to have the normal amount of data in it, which raised my hopes that all is not lost.

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