Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2010-10-04T00:19:57+00:00

    Yves you are amazing!! Everything has been recovered! Do you accept donations? I'd be glad to offer one for all of your good deeds!

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  2. Anonymous
    2010-10-03T23:57:19+00:00

    Need help getting a Word doc to open, im have the same problem with the start and end tag not matching.  Have an exam tomorrow and i can't open my study guide.

    File uploaded at http://www.sendspace.com/file/cvj7od

    Help greatly appreciated!

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  3. Anonymous
    2010-10-03T23:08:04+00:00

    Need help! Having the same problems as the other post with the start and end tag.  File uploaded at 

    http://www.sendspace.com/file/cvj7od

    Lots of equations for an exam tomorrow. Help is greatly appreciated!

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  4. Anonymous
    2010-10-03T21:07:03+00:00

    Man, you guys are life savers. I have the same problem and its a bunch of equations and figures that too me hours to do and its for a presentation at work. Can someone please help me? My job kind of depends on this report.

    Here is the download llink: http://www.sendspace.com/file/2ccq80

    The error read Location: Part: /word/document.xml, Line:2, Column: 245838

    See http://www.sendspace.com/file/4tomcf

    There probably is a part gone containing something along the lines of "x = Cy + Du" but the rest should be there.

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