Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

Was this answer helpful?

5 people found this answer helpful.
0 comments

528 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2011-09-18T20:36:55+00:00

    Please help, i closed my assignment (due tomorrow) and saved on word and when i tried to open it again i got an error  message saying: Location:Part:/word/document.xml, line 2, column:53020 "Equal Expected". i have read through other forum questions and their solutions do not help my situation. please help urgently...thank you!!!!

    the doc is on this link:

    http://www.4shared.com/file/yfdMIG38/Assignment.html

    Was this answer helpful?

    0 comments
  2. Anonymous
    2011-09-16T04:23:39+00:00

    OMG! THANK YOU SO VERY MUCH JEEPED!

    Glad you got sorted out and thanks for the kind words.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2011-09-16T04:18:31+00:00

    OMG! THANK YOU SO VERY MUCH JEEPED!

    This is the exact copy I have saved before it got corrupted! Can't tell you how grateful I am!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2011-09-16T04:09:06+00:00

    I'll take another look, but you can check Jeeped's version and see if that gets you closer to what you need.

    Brandon

    Was this answer helpful?

    0 comments