Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2011-07-27T16:48:27+00:00

    That file is a trifle on the large side for people to download and upload. It should, however, be able to be fixed by the Microsoft FixIt - see http://support.microsoft.com/kb/2528942

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  2. Anonymous
    2011-07-25T19:50:23+00:00

    Oxygen XML Editor

    http://www.oxygenxml.com

    i'm not sitting here, cause i fixed my problem already. My skype is: retry0-2. If u want to ask smth u can add me. I'll try to fix ur file.

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  3. Anonymous
    2011-07-25T06:50:39+00:00

    Hi - i've got the same problem with my file which noone seems to have been able to fix.  Looking at how you fixed yours Andrey, could you tell me where to find 'oxygen'?  I'm getting desperate! 

    if anyone wants a look my file is at  http://www.sendspace.com/file/m7dwkh

    thanks

    Kirsteen

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  4. Anonymous
    2011-07-24T11:04:23+00:00

    thanks guys, i fixed it. Opened docx with winzip, opened document.xml with oxygen, then he asked to format xml in normal readable format, then i commented last 3k strings (wasn't commenting body and document tags sure=)) , then i tried to open that with word, it said that the problem is in 55616 string.

    It contains:

    <m:ctrlPr>

    <w:rPr>

    <w:rFonts w:ascii="Cambria Math" w:eastAsiaTheme="minorEastAsia"

    w:hAnsi="Cambria Math"/>

    <w:i/>

    <w:noProof/>

    <w:lang w:val="en-US"/>

    </w:rPr>

    </m:ctrlPr>

    i placed <!-- --> and everything is fine now.

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