Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2011-07-23T21:53:41+00:00

    Hi, i've got pretty same problem, but my error is unspecified

    Location: Part: /word/document.xml, Line: 2, Column:1372360

    If u can help me with fixing it here is link: http://www.sendspace.com/file/ev5uv9

    Or describe any ways to fix it please.

    Andrey

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  2. Anonymous
    2011-07-21T01:15:04+00:00

    Thank you very very much !

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  4. Anonymous
    2011-07-21T00:56:36+00:00

    Your document corruption was handily repaired by the rebuilder template.

    You can find a copy of your document here. Look to File in the upper left for download options.

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