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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I get the following message when i try to open a word document that i desperately need
The name in the end tag of the element must match the element type in the start tag
Location: Part: word/document.xml, Line: 2, Column: 96760
I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You're welcome Catherine.
Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem. You can go to the following KB article and it should give you the details about how you can correct these documents.
http://support.microsoft.com/kb/2528942
Brandon
@Catherine McGavigan,
The repaired file is here. Look toward File in the top left corner for your download options.
I noticed that your link for the common files download had a few unnecessary and obnoxious spam popups. If you find this repaired document satisfactory, please return and edit your original post by removing the link.
Hi guys can you help me PLEASE!
I've had the same error message and the Word document is one of the chapters of my PhD thesis that I have to hand in next week :(
I would really appreciate your help!
/*** email removed ***/
this is my correct email address.
can you please send the fixed one to my email because the download limit has reached.
the at in the email address is @
thank you very much
wan peng
/*** email removed ***/
this is my email address, can you please send the fixed one to my email because the download limit has reached.
the at in the email address is @
thank you very much
wan peng