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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I get the following message when i try to open a word document that i desperately need
The name in the end tag of the element must match the element type in the start tag
Location: Part: word/document.xml, Line: 2, Column: 96760
I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You're welcome Catherine.
Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem. You can go to the following KB article and it should give you the details about how you can correct these documents.
http://support.microsoft.com/kb/2528942
Brandon
@kc284,
The document is corrupt. If a standard Open and Repair is not sufficient, you can attempt to use the rebuilder template created by Tony Jollans:
http://www.wordarticles.com/temp/Rebuilder.dotm
Just save the template, open it, ensure that macros are enabled, then click the Broken Documents tab and click Rebuild in the upper left. This Rebuilder is largely targetted at oMath errors and the Equation Editor, but it is the best place to start.
If that doesn't resolve the problem, post the corrupt file into a public access file download location like Microsoft SkyDrive, 4Shared or Uploading and post the location back here. There are a few talented individuals that can attempt a manual repair for you.
Hi there,
I'm having the same problem trying to open a section of my dissertation which i've just written, how can I fix it?
thanks
Thank you once again for your help with this!
I'm glad things worked out for you. Thanks for taking the time to return here and remove that link.
Thank you so much for your help!
I've downloaded the file and it opens without any problems - Thank you!
Sorry - I didn't realise that there were any popups with the link - it's the first time that I've ever used that site. I've deleted the link in my original post as you've requested.
Thank you once again for your help with this!