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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I get the following message when i try to open a word document that i desperately need
The name in the end tag of the element must match the element type in the start tag
Location: Part: word/document.xml, Line: 2, Column: 96760
I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You're welcome Catherine.
Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem. You can go to the following KB article and it should give you the details about how you can correct these documents.
http://support.microsoft.com/kb/2528942
Brandon
Hi.....I have this file that was corrupted. I was wondering if you'd help me recover the contents?
http://www.mediafire.com/file/yjtga2z4rs4e2e1/Physics%20Portfolio.docx
Your help would be greatly appreciated. :)
You can find a fixed version of your document at http://www.mediafire.com/download.php?wx07897cn6r5iuu
The error was located below "Biot-Savart Law". You might want to inspect that part more closely but nothing should be lost.
Again an oMath element wasn't closed in the correct place.
Hi.....I have this file that was corrupted. I was wondering if you'd help me recover the contents?
http://www.mediafire.com/file/yjtga2z4rs4e2e1/Physics%20Portfolio.docx
Your help would be greatly appreciated. :)
Thank you so much for the help. You were able to recover probably about 90 percent of the work, saved a lot of time. Thanks for the information too. It might help prevent the problem from happening in the future.
Link
when I try to open the original document it says "file cannot be opened because of its contents"
"The name in the end tag of the element must match the element type in the start tag.
Location: Part /word/document.xml, Line: 2, Column:21757"
I added a link to the original .docx in case that might help. I don't know it might have been on my end during the zipping or something. Anyways, thanks for all the help already.
Link
http://www.4shared.com/file/sX0l4uOi/Literacy_History_for_EDSE_457.html
Your archive was corrupted. And unfortunately, the document.xml is damaged. So part of your content is lost for good. I tried to recover as much as possible. I uploaded a zip containing the result athttp://www.4shared.com/file/ReNZM_b0/recovered_-_Literacy_History_f.html
There are 2 files in there. The docx contains what I could recover from your document which is about 5 pages. The second (document.xml) contains the corrupted document. There is still more of the original data in there, but it is just so badly mangled that you can only process it by hand. Still, I guess it is better than nothing.
Note that your archive was corrupted. A likely cause is that you tried to save the document directly to a flash drive rather than going by your hard disc. If that was the case, don't do it again. If that wasn't the case, then it could be anything, from a one time error to a disc corruption.