Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2010-09-18T17:58:09+00:00

    I'm having the same issue with a Word document.  The document does contain images and equations.  I can repair the problem, but this is definitely a Word defect and should be addressed by Microsoft.

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  2. Anonymous
    2010-09-16T18:01:07+00:00

    Dear sir,

     

    I am extremely perplexed by this problem.

    It would be awesome if you can repair this document.

    Your help would be greatly appreciated.

    Here is the link to my file:

    http://www.mediafire.com/?uu2whx2nbhwdpoa

    You can't imagine how gay I felt the moment I saw what you were doing.

    Great job for help so many people. (Hopefully me too :p)

    See http://www.mediafire.com/?fbscd0h82sn1uq9 for a fixed version of your document.

    The issue was an incorrectly closed oMath element. The problem was in Figure 6 (A geometrical representation of Descartes' analysis). I doubt anything changed, but check carefully.

    @Microsoft Support: I hope you people are aware by now that there is a serious flaw in the storing of math equations, especially in combination with graphics. It doesn't take rocket science to fix the documents, so it would be nice to see support actually offering some support in this thread.

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  3. Anonymous
    2010-09-16T14:18:38+00:00

    Dear sir,

    I am extremely perplexed by this problem.

    It would be awesome if you can repair this document.

    Your help would be greatly appreciated.

    Here is the link to my file:

    http://www.mediafire.com/?uu2whx2nbhwdpoa

    You can't imagine how gay I felt the moment I saw what you were doing.

    Great job for help so many people. (Hopefully me too :p)

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  4. Anonymous
    2010-09-15T03:50:10+00:00

    Thank you so much for your help! :) Thanks!

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